ACV AUCTIONS REVIEWS

ACV Auctions Reviews

Reviews and an overview of ACV Auctions.

About ACV Auctions

About ACV Auctions

According to acvauctions.com, ACV is “the leading online car auction for dealers”

  • ACV allows you to buy vehicles nationwide through the online auction.
  • Dealers can also access other dealers nationwide to sell vehicles and reduce turn times.

  • And, according to ACV, the most up-to-date wholesale pricing in the market is included within their platform.

ACV Auction Review

source: acvauctions.com

Reviews of ACV Auctions

Reviews of ACV Auctions

“ACV is a great inventory source. I no longer travel out of state to purchase vehicles because of the accuracy of the descriptions given on the vehicles. If a issue does arise the arbitration department has the quickest response time and the best adjustment – repair quote on the market. This is the best way I have found to purchase vehicles for our dealership.”

– Kenny C.
(via Google Reviews)

“ACV is a great company to work with because of the transparency…from dealing with transport to capital, I would recommend them to anyone.”

Ontario Auto
via ACV’s website

“ACV frees up my time to help assist our staff to put deals together. That’s the biggest thing about having a partnership with ACV and our dealership…we create success.”

Sharon Chevy
via ACV’s website

“ACV has become an integral part of our group’s success. We’re buying and selling hundreds of cars per month.”

Tasca Automotive
via ACV’s website

“The relationship I have been able to build with ACV and Sunny Day Motors has made it easier to be an independent dealer. I don’t think that without ACV I would have been able to grow this business.”

Sunny Day Motors
via ACV’s website

“I guarantee you this. If you try ACV, you will never go back to a brick-and-mortar auction.”

Lexus of Wesley Chapel
via ACV’s website

“ACV is really good for us. I talk to the local reps daily. When I need a car appraised or an inspection done on it, I can make one call and ACV will be there that day.”

Sam Pack Auto Group
via ACV’s website

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In the Words of ACV Auctions:

“ACV Auctions is the leading online car auction for dealers. If you have a dealer’s license, you can join ACV to source clean title used cars or wholesale inventory, like SUVs, pickup trucks, sedans, hatchbacks, luxury cars, and more. ACV’s used car auctions are 100% online and run daily, so you can find used car inventory from your phone or desk without having to travel to a physical auto auction.

ACV has vehicle inspectors all over the nation who inspect wholesale, off-lease, and retail inventory directly on the lot. The inspectors conduct a thorough vehicle inspection so you can bid with confidence. The vehicle inspection includes interior and exterior photos of the vehicle to show the tires, engine, odometer; high-definition engine sounds; OBDII scan; Paint Meter: Undercarriage, Engine Sound, and more.

ACV also has other products that can make your life as a dealer easier including: Transportation, Flooring, Inventory Management and Vehicle Appraisal tools.”

source: acvauctions.com

ACV Auctions
Great
4.0
Based on 2611 reviews
review us on
Lots of good cars affordable prices and their dealer support is phenomenal, especially Brandon Chimera!!Thank you guys for all you do for us small dealers !
I’m leaving a review specifically for Brooke because she went above and beyond to help find me my Audi Q7. She understood my love for Audi, as I was coming out of a Premium Plus A4 2018. I was looking for a 17-19 Premium Plus Q7, but she was able to even go further and find me a prestige model in wonderful condition with no accidents and low milage. Thank you Brooke for your assistance in getting me into my next Audi!
Patty and her team are fantastic. Extremely customer service focused, and always available. Her willingness to help her clients is truly great. She’s able to foster and maintain business relationships at a high level making a joy to work with!
I had an amazing experience working with Patty at ACV. Her expertise and enthusiasm made the entire process smooth and enjoyable. Patty is not only knowledgeable about the cars but also has a keen eye for value. She took the time to explain everything and ensured I felt comfortable with my bids. If you’re looking to buy or sell a car, I highly recommend reaching out to her. She’s truly a great worker and a valuable asset to the auction team!
ACV always does a great job representing our vehicles. Tim is the best when it comes to efficiency and going the extra step to get things done right. Buying on their platform is easy and convenient as well. Definitely recommend 👍🏼
ACV is the most practical wholesale automotive marketplace so far. Whoever designed that platform is a real genius!!! So far I have great experience with the team. I love working with Tea Jastrzemski. She provides amazing assistance. Good job guys👍🏿
I cannot recommend ACV Auctions enough! My experience with this platform has been nothing short of exceptional. As someone involved in wholesaling vehicles, I’ve found ACV Auctions to be a game-changer in my business operations. The ease of use, extensive inventory, and competitive bidding environment have made sourcing vehicles a breeze.A huge shoutout to Jason M, who has been an incredible asset throughout my journey with ACV. From my very first interaction, Jason was eager to help and provided invaluable insights into the wholesaling process. His expertise and guidance have made navigating the platform so much easier. Whenever I had questions or needed assistance, Jason was always just a message away, offering prompt and thorough support.If you’re in the business of wholesaling vehicles, I highly recommend ACV Auctions. With the added support of Jason M, you’ll have all the tools and assistance you need to succeed. Thank you, ACV Auctions and Jason, for making my wholesaling journey so rewarding!
⭐️⭐️⭐️⭐️⭐️ Jason Menahem has been absolutely outstanding as my ACV Auction Selling account manager! From day one, he has gone above and beyond to help me succeed on the platform, handling every detail with incredible care and dedication. Despite having a smaller inventory, Jason ensures that my cars are inspected within a day of my request, showing exceptional commitment and responsiveness. His support has been invaluable, and I truly appreciate everything he has done for me. Kudos to Jason and the entire ACV team for setting the bar so high in customer service!
I've been doing business with ACV for a few years now. The auction is great. The people there are wonderful to deal with. I have to say though one employee, in particular, that we deal with is beyond exceptional. For any assistance I need, I know I can count on my rep John Stephenson to handle any issue efficiently and provide quick solutions. I've honestly never had someone as diligent as John. He goes above and beyond everyday to make sure I am satisfied. I couldn't be more pleased with his service. He is truly a one of a kind employee. Thank you John and thank you ACV for the great experience!
I had the pleasure of working with Jenn as my ACV representative, and I couldn't be more impressed. She was incredibly attentive to all my needs and handled everything with the utmost professionalism. Jenn makes the entire process smooth and stress-free, always staying on top of things and keeping me informed. Her dedication and expertise truly stand out. Highly recommend!
I had an amazing experience working with Jason M at ACV Auctions! From start to finish, he was incredibly knowledgeable, professional, and attentive to my needs. Jason made the entire auction process smooth and stress-free, always keeping me informed and answering all my questions promptly. His expertise in the industry really stood out, and I couldn’t be happier with the service I received. Highly recommend Jason to anyone looking for top-notch assistance at ACV Auctions!”This guy is the real deal, never made a promise he did not keep
I don't normally do reviews but I just had to give a shout out to the guys we deal with at ACV. Brad Ricucci and Tim Harrison are excellent to deal with. They are prompt at responding and very easy to work with. Tim comes on time and I can't say enough about his work ethic. Brad is very responsive and respectable when ever problems arise which are very limited. We at East Coast Truck & Equipment have had no complaints about these guys!
We at Plaza Auto Mall have been working with ACV Auctions for a while now, and we are extremely pleased with the service they provide.The platform is user-friendly, and the auction process is smooth and efficient, making it easy for us to sell our vehicles.The team at ACV Auctions, especially Jason, is always responsive, professional, and goes the extra mile to ensure a positive experience. Thanks to them, we've been able to streamline our sales process and achieve great results. We highly recommend ACV Auctions to any dealership looking for a reliable and trustworthy partner for selling inventory!
I want to share an experience I had with Zachary Rizzo as my ACV representative. Zack has been my rep for the best several months and I was not able to ever reach him which frustrated the heck out of me. He called me about a month ago and I shared my frustrations with not only him, but ACV as a whole. I put up what was not a glowing review and within a short amount of time, I received an email from Liv Graves, a Customer Experience Analyst. She shared my review and concerns with Zack. Zack called me with a sincere apology and explained how important working with his dealers was to him. He wanted an opportunity to make things right and I told him I was willing to give him the opportunity. He stepped up and showed me how good he good he is at his job. I am a realist, and I understand that ACV sells an enormous amount of vehicles. Even if their reps want to give that personal attention to their dealers its difficult to do so at every turn due to the volume of vehicles sold. I am pleased to say Zack redeemed himself and showed he does truly care for his dealers. My experience the past few days showed me that there are some really great employees at ACV. I expect the same level of service that I would give my customers. Thank you for stepping up.
I've been using ACV for a few years now and love it! I feel like the platform is user friendly and easy to navigate. Josh my local inspector takes pride in taking clear and accurate pictures of the vehicles and any of the damages they have to show potential buyers exactly what they are getting. The reps always hustle to close deals that didn't hit reserve, same day. Top notch service for my dealership.
We have been a buyer with ACV for a number of years being one of the first dealerships in Buffalo to join them. Also with having 30+ years in the business purchasing vehicles I can confidently say Patty Vedella my territory manager is by far one of the best representatives for any auction chain that I’ve ever worked with! Anytime any issue or concern arises Patty is prompt and readily available to help and solve any issue at hand. She is very knowledgeable and truly cares to address any concerns that may arise. This is far from common in the space and ACV is very fortunate to have such an excellent representative for their corporation representing them on an elite level.
ACV is always such a great support and assistance to me. They enable me to help my clients receive trade in values that are favorable for both myself the dealer and themselves, the client. Jason always stops by our dealership to ensure everything is running smoothly and if he can assist in any way! I look forward to continuing my relationship with Jason and ACV
I have been buying and selling on ACV for 6+ years and I couldn’t be happier. The improvements over the years have been incredible. I couldn’t be happier with the top notch and first class service that Ron Mancinelli and Jennifer Sweet provide. They not only make you feel extremely valued but they are right there if you ever have an issue. Occasionally things are going to happen but knowing you have a team of incredible employees always there to help is extremely reassuring.Very pleased with ACV transport, the tittle hub and truthfully each and every employee. From the inspectors to the late night texts and calls from the inside sales team. I have watched this company grow and continue to dominate and I am happy to be a part of it. It is because of the employees but even more so Ron and Jenn that I will never look elsewhere!
I’ve been a dealer for over 19 years and the service ACV provides is excellent. Better than any other auction platform by far. They stand by their name and have an awesome reputation.You also get great individual service, My Rep Jenn Sweet is the best in the industry! Always here to help with professional assistance at anytime you need it. A+Thank you all!
Well let me tell you hands down ACV is absolutely the best Auction out there. I highly recommend using them. My territory Rep Donovan never leaves me out in the cold when I need him he responds almost instantly which shows he truly cares. I also absolutely love having Lisa as my inspector I know I can trust her inspections and not have to worry about any comebacks she really is TOP NOTCH and cares about her job and us her work ethic proves that. Ladies and gentlemen if you are not using ACV I assure you that you need to be, this is the future of the auction business
My experience with the ACV Auctions has helped increase our sales volume, overall revenue, and clients’ experience with their ability to take the guess work out of trade values with transparency. Our territory management team of Donavan Johnson and Aron Corbett are as professional and knowledgeable as it gets. Their partnership has added priceless experience to finding homes for trade-ins that didn’t fit our luxury dealerships’ demographic while also limiting the expense and risk or hauling these wholesale units to physical auction houses across the state. Can’t recommend enough!
Hands down the best auction and staff we have dealt with. Our dealership has been working with ACV for 7 years now and we continue to use the platform on a prioritized basis. My territory Rep Derek treats me and my staff like he values our relationship. The inspector Neil that does most of our cars we sell is so thorough and efficient that we look to buy others he has inspected in the area because he never misses. We feel total transparency when buying something he has done. Would recommend 10/10
ACV is the best! When ever we need them Daniel Finley is there and always makes it happen! He has the best staff of employees and I really like his new hire Ethan which is a great edition to his staff. I highly recommend any dealership not using ACV to give them a shot at handling your live auction needs.
I’ve been at Honda of Staten Island for almost 14 years. We used to ship everything to the auction until 2020 when we got new ownership and they brought in ACV Auctions. They come and inspect our agent and wholesale cars once a week and we always get great returns on our cars. Jason Menahem has been a pleasure to do business with. You call him and he handles it, whatever it may be. His inspectors are top notch. We love ACV!
I am having tremendous success moving some used car inventory using ACV. My representative Jason Menehan is the absolute best. He goes above and beyond. He is proactive and constantly checks in if I have units that need photographing and posting. The entire staff that I interact with is great too. I cannot imagine using another online auction with the same level of success as I have with ACV. If you are not using them you should be !!!’
Working with ACV has been fantastic. It has streamlined our wholesale operation giving us better control and has helped us maximize profit per unit. We have doubled our wholesale profit year over year by working with ACV. It is the easiest and most convenient platform to use. It also has the best customer service and provides the most exposure for your wholesale units.Our reps Jason Menahem and Stephen Walsh have been amazing and are always available to lend a hand to work through any issues and help to close a deal.Shout out to our vehicle inspector Edwin for being such a hardworking and nice young man.. give that guy a raise!ACV is the best wholesale auction platform hands down.
I had the pleasure of working with Jill in Client Relations at ACV, and she has been outstanding. Her professionalism, attention to detail, and commitment to providing top-notch service have made a significant impact. Jill consistently goes above and beyond to ensure client satisfaction, addressing any concerns promptly and efficiently. Her excellent communication skills and positive attitude make her a valuable asset to the team. I highly recommend Jill for her dedication and exceptional client relations expertise.
When I was first introduced to the ACV platform, I thought it was a no brainer to bring them in. Our vehicles don't have to leave our site and they're inspected right here. Limited arbitration due to the thorough inspection process. I'm thrilled that no one gets to mess with my vehicles at the auction. The live appraisal process has allowed us to sell all across the country and not worry about the trade in. The customer service from Alex and Jim has gone above and beyond. We don't consider them as a vendor, they're part of our team.John BarnerSam Galloway Ford
Jason is our rep and he’s really good about getting here fast to upload vehicles for us. We always feel they help us get good value for our vehicles too. It’s been a great relationship with ACV and Jason, sure appreciate you guys.
The ACV platform is a pleasure to use, just about everything is seamless. My rep Mike is extremely helpful and his communication skills are on point. Any issues get resolved in a timely manner. The inspectors are also extremely knowledgeable and work with the dealer to maximize profit, while maintaining integrity in the buying/selling process.
ACV Auctions has been a game-changer for our dealership. Their platform is incredibly user-friendly, making the buying and selling process seamless and efficient. We've seen a significant improvement in our inventory turnover and profit margins since partnering with them.A big part of our success with ACV Auctions is thanks to our exceptional territory manager, Danny Finley. Danny goes above and beyond to ensure our needs are met. He is always available, providing valuable insights and support that have made a tangible difference to our business. His dedication and expertise make him an invaluable asset to our team. We couldn't be happier with the service and results we've achieved with ACV Auctions and Danny Finley.
Our store has been working with ACV Auctions for 3 years and have great success in doing so. Their inspectors Willie McLaughlin and Billy Cooper have been wonderful to work with along with every other member of the team. Thank you guys for being a wonderful outlet for us.
5/5; great experience as a buyer and as a seller. It’s a pleasure working with our local reps Amber and Ryan, always friendly and helpful. I’ve recommended several of my friends in the industry to consider doing business with ACV.
Auctions have definitely have an impact on how you shape our inventory. No auction is perfect. The pros have to out way the cons if I want to deal with them. Acv has definitely changed in the past few years. Some may say they are declining, and I can see why. One department at ACV that has impacted my dealerships experience is the arbitration department. Although, it’s subjective but has been fairly consistent with me. administrators such as Mrs. DellaNeve Makes you overlook the flaws the auction has. It forces you to deal with them rather happy. If you land one of such great manager such as her, it’ll erase the sour taste other departments may leave, and leave you satisfied, great attitude towards the whole auction at large.
I’ve been using ACV to sell our cars for many years now and they have been excellent!! I have NEVER had to arbitrate a single vehicle. Plus I have the confidence if there was a problem to arise my rep Mike Quinones would make sure things were taken care of properly. He always has my back and has helped me make a lot of money for my business! Thanks Mike!
Kristian is awesome to work with in the Arbitration department! Always makes it right for the customer and is very fair! Would recommend ACV to any dealer! Its been a great relationship working with them thus far!
ACV does an excellent job getting us top dollar for our trades. Mason is diligent and thorough and ensures we are well taken care of. Would definitely recommend using ACV for your used vehicle sales and purchases.
We’ve been using ACV for years. Great company to use to source new inventory and sell aged units. They have the best CRs in the industry and they genuinely take care of their customers. I’ve even ran across a rep that’s worked night and day for us to help put together deals and resolve issues on the spot. I can’t say enough good things. Thanks Serena Martin for the help!
Acv auction has changed the way I buy and sell cars. In a world where things have all become digital, I can buy and sell cars without leaving the office. Transportation and arbitration are reliable and fair. If I ever have an issue, I can always count on their secret weapon….Serena Martin! Serena is the kind of woman who will go above and beyond for you and the company and come to a fair resolution.
Great recent experience with ACV. Made our first purchase recently and had an issue arise. An acquaintance in the business recommended that I reach out to Serena Martin. I reached out to Serena and she quickly escalated the matter and had her team review it. It was reviewed and resolved promptly! Thank you Serena for helping me and allowing me to continue to use ACV with confidence.
I recently purchased a 2018 Ford Expedition at ACV as a green light vehicle, to my disappointment vehicle had couple of issues that were expensive to repair on our own...Naturally I opened an Arbitration with an expectation that most likely I will end up on my own to deal with those issues...To my complete surprise my arbitration rep Matthew Lawniczak went above and beyond my expectations and made this (usually unpleasant) experience a breeze, I really felt that Matthew wanted to help and assist me with the issues that vehicle had. At the end We came to a reasonable resolution that I was satisfied with.. Matthew deserves 5 stars for his patience and willingness to work problems out. Thank you Matthew and Iam looking forward to work with you in the future.
Great company! ACV has helped us maximize our wholesale and aged retail units. Our account manager Chris Mason comes to our store and takes the guess work out of wholesale. ACV removes the burden of having to deal with multiple wholesalers . The digital platform gives us access to thousands of wholesales and dealers competing for our business in an auction setting with ACV being the clearing house. Chris Mason gives us great customer service and we highly recommend him. If your not on ACV your not using all the tools you have at hand.Nesmith Chevrolet GMC, INC.
Hello there, I had the privilege to work with Zachary, this gentleman was very knowledgeable and helpful when it comes to a customer needs, anything that I needed help with, never left me hanging like the others do. He made sure that all my concerns were addressed for example it be price negotiations, title issues or shipping etc he gets it done. I just found out that he’s not my accountant manger anymore. Again I just want to say thank you for everything you helped me through the past. Lastly ACV do better and get people like Zachary that actually knows the business better.Thanks.
COMMON SENSE!!!!I've been buying from ACV since 2017, I tell everyone I know to purchase from them. In fact I purchase all of my wholesale inventory from them. I've used other auctions before and none of them even come close to ACV. I will never purchase any inventory from any other auction again. They provide detailed condition reports that make it so easy for me to purchase with zero stress. It's only common sense that I'd buy with ACV, they're the best!
ACV has been a very good partner to our dealership. They help us sell our used inventory at market prices. My local rep, Scott Lawrence is here in my store on a regular basis and make my life so easy. I will continue to do business with them.
As the Owner of Century Auto World. I buy and sell a fair amount of vehicles on this platform. I honestly normally don’t leaves reviews. Good or Bad. This one I feel needs to left. I’ve had a ton of interactions with the inside sales reps trying to get units bought and sold. I have to give a big shout to my guy Travis Mueller. Doesn’t matter the hour of day or night. He will work in his quirky fashion to get deals done. Always gives you updates and honest answers. Usually good for laugh to along the way.
Out of all the auctions I have been active on this one gives me the least headaches. I can't say I haven't had any issues but they have always done what they can to make it right. When it comes to selling the ACV inspector is very knowledgeable, friendly and professionally. It has been a great experience as I grow my business!
ACV is a great inventory source. I no longer travel out of state to purchase vehicles because of the accuracy of the descriptions given on the vehicles. If a issue does arise the arbitration department has the quickest response time and the best adjustment - repair quote on the market. This is the best way I have found to purchase vehicles for our dealership.
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